The delivery times vary depending on the destination country. In General, you will receive your products within 14 business days after payment confirmation.

Each order is usually ready to ship within 7 business days after payment confirmation excluding Japanese public holidays. We immediately contact you in case we can foresee a delay.

It depends on the producer and the product. All options are outlined on the product page, so look out for customization options there. We also have a name engraving service, if you think about housewarming gift for your friends or family.

You can contact us through our contact page in English. We will be happy to assist you.